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Track and Trace International
Track My International Parcel

Please contact the Customer Service Centre on customer.services@postoffice.co.za or on customer.service@postoffice.co.za if you cannot find your mail item, or if you want your South African tracking number.

Track and Trace records for legal purposes must be requested from our Customer Service Centre.

Track My Domestic Parcel

Invoices: Please send your invoice or proof of purchase to jimcinvoicerequired@postoffice.co.za or contact Customs on + 27 11 961 6000. Customs Fax: Johannesburg International Mail Centre: 0865662028 or 0685581252, Cape Mail: +27 21 534 5917, Durmail: + 27 31 336 3333.

Please do not use any blank spaces when entering your tracking number.